Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
We provide comprehensive support to our partners both before and after the property opening, including
Advising on legal requirements as per the regulations in your country
Professional photography of the property
Video recording of the property
Uploading and managing video content
Procurement, installation, and setup of entry devices for the property
Updating property characteristics
Setting up, configuring, and managing all profiles
Supplying hotel-quality bedding and towels
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
REVENUE MANAGEMENT SYSTEM (RMS)
Dynamic AI pricing (automated tracking of X factors) - increase in revenue, no effort
Soon
Dynamic AI pricing (automated tracking of X factors) - increase in revenue, no effort
Communication with Customer Service across all reservation channels
Responding to comments via reservation channels
Deleting comments via reservation channels
Checking for NO SHOWs - automated reporting system
Adding/adjusting charges for billing - ADD CHARGE - automated reporting system
Reviewing Booking profiles - adding or editing various options
Reviewing Booking profiles - editing KYC (Know Your Customer) information
Handling tasks all through one communication source
Automating all legally mandated activities and connections
Communication with guests - providing information, assistance with check-in/check-out, troubleshooting, responses regarding withheld security deposits
Automated notification regarding withheld security deposits, supported even during billing/accounting processes
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Automated guest registration in backend systems as required by the country where the property is located
Automated creation and issuance of invoices
Option for manual issuance of invoices to guests, but why would you even want to do that...
Automated invoicing to guests (compliant with local regulations) who made reservations through reservation channels (including for cleaning)
Automated updated occupancy status on all reservation channels (to prevent overbooking)
Comprehensive and transparent reservation system
Option to receive reservations through your own website - direct booking link
Additional access (Reception, Housekeeping, Accounting - limited permissions)
Processing online payments for additional charges through the application (credit cards)
Teir 1 support (Backoffice support - closing dates, manual reservations, assistance with application issues, weekly price and promotion optimization)
Teir 2 support (Technical support - entering new data, setting prices & promotions on demand)
Automated real-time reservation logging
Establishment (ZYplatform - CM,) / ZYplatform and Booking Engine
Establishment (reservation channels) / ZYplatform and Booking Engine
Connection (ZYplatform - CM, reservation channels)
Closing/opening dates - prompt
Price setting or optimization - one source, setting prices on all reservation channels (automated)
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Activation and usage of the application by the guest
Do all guests use the application? 100% efficiency?
Guest registration and connection to all backend systems as required by law
Security deposit - for damage, paid in advance PROTECTED PROPERTY MANAGER & PROPERTY OWNER!
Security deposit - for violation of house rules, paid in advance - PROTECTED PROPERTY MANAGER & PROPERTY OWNER!
Payment of taxes
White label solution
Do you have an application that automatically offers, calculates, and issues an invoice to the guest for personal reception?
Do you have an application that automatically offers, calculates, and issues an invoice to the guest for baggage drop-off?
Do you have an application that automatically offers, calculates, and issues an invoice to the guest for transportation to and from the airport?
Do you have an application that automatically offers, calculates, and issues an invoice to the guest for early or late check-in?
Do you have an application that automatically offers, calculates, and issues an invoice to the guest for late check-out?
Do you have an application that automatically offers, calculates, and issues an invoice for breakfast?
Do you have an application through which the guest can determine breakfast and its location (in the room or in the dining area, etc.)?
Do you have, or can you provide...you name it, we got it!
Is the application connected to the cleaning application?
Is the application connected to the owner's application?
Can the guest enter (receive entry details) the property if they have not submitted registration details?
Can the guest enter (receive entry details) the property if they have not paid taxes, deposits, etc.?
Does the guest have videos, descriptions, images for anything important, such as house rules, access to parking, entry into the property, instructions for use, etc.?
Can the guest rate the cleanliness, and can you see this rating and communicate it with the cleaner?
Can the guest's application guide them to the property?
Chat AI
Soon
PUSH NOTIFICATIONS for guests
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Activation and usage of the application by the cleaner
Do all cleaners use the application? 100% efficiency?
Does the cleaner see the unit, cleaning time, and number of guests through the application?
Is the application connected to the guest when they take an early check-in or late check-out, etc.?
Is the application connected to the owner's, so the partner sees completed activities, etc.?
Does the cleaner see work orders for the unit they are cleaning?
Can the cleaner report damage and other violations of house rules through their application?
Does the cleaner perform a thorough inspection of the property each time and report it?
Does the cleaner only check off their services?
Can the cleaner take pictures of damage and write comments?
Do you have a cleaner who doesn't speak your language... can they have the application in their language?
Communication with cleaners - messaging specific things they need to pay attention to, informing if cleaning is canceled/extra cleaning is needed, reporting damage in apartments, general issues
PUSH NOTIFICATIONS for cleaners
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Activation and usage of the application by the owner
Do all owners use the application? 100% efficiency?
Review of financial data, occupancy, etc...
Communication with owners - providing information, informing about issues (machinery not working, internet, forgotten items), closing periods, moving guests between units
Comprehensive reservation system for partners (owners) within the app
PUSH NOTIFICATIONS for property owners
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Higher revenue for property owners due to ZYMZO HOST management
/
Up to 35%
Higher profit for property owners due to ZYMZO HOST management
/
Up to 400%
Tasks
Zymzo HOST
Boutique Hotel Owners and Property Management Companies
Property owners have less work due to ZYMZO HOST management.
/
100% less
Zymzo Host Ltd.
Ilirska ulica 21
1000 Ljubljana
Slovenia
Zymzo Host Ltd.
Ilirska ulica 21
1000 Ljubljana
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